FAQs

Yes! We love all our furry friends and source products that are cruelty-free and vegan.

Yes! One of our founder’s biggest missions in life is to be as kind to the environment as possible. We strive to source the cleanest and most sustainable ingredients. 

Our candles are made with all-natural coconut apricot wax, which is also a renewable resource!

Our custom blend fragrances are crafted with a combination of synthetic fragrance oils and essential oils and are always phthalate-free (a toxin commonly found in fragrance products).

Your (and your furry friends) well-being is of utmost importance! Our founder has a daughter as well as two cats in her home. While you must, of course, be cautious with children and pets around candle flames and keep the area well-ventilated, our candles are free of phthalates (a toxin commonly found in fragrance products).

Before burning, always trim the wick to ¼ inch for cotton wicks and ⅛ inch for wooden wicks. Make sure the candle is free of any debris and wick trimmings. Always burn candles in a well ventilated room, avoiding drafts. Never burn candles for longer than recommended (4 hours for our 8oz and 2 hours for our 2oz), and let cool for at least 2 hours before re-lighting.

Keeping your wick properly trimmed is essential to safe and efficient candle burning. Cotton wicks should be trimmed to ¼ inch prior to burning and wooden wicks should be trimmed to ⅛ inch prior to burning. If you don’t have or don’t wish to purchase a wick trimmer, nail clippers work well for both cotton and wood wicks.

Wooden wicks are a bit more work than cotton ones, but the soothing crackle and beautiful flame make it worth the effort. Wooden wicks need to be trimmed shorter than cotton ones. ⅛ of an inch is ideal. 

After burning your candle, your wooden wick will be charred at the top. All of this charred wick should be trimmed off before you light it again. This minimizes soot and helps maintain an even melt pool. 

Please note that wooden wicks can be trickier to light than cotton ones. The wood may take a bit longer to light. This is normal, so please be patient and treat it as your candle ritual!

The best way to prevent tunneling is to burn your candle long enough on the first burn to create a full melt pool that reaches the edge of the vessel. But, if you weren’t able to do this, not to worry. Tunneling can be fixed in several ways:

One is to use a heat gun or hair dryer to re-melt the wax and create a smooth top. Be careful with this one; if the hair dryer or heat gun is too close to the wax, it can splatter. 

A method for severe tunneling is to remove the higher wax along the edges. Please note, this may reduce burn time. 

Another method involves using aluminum foil wrapped around the top of the candle vessel. The foil traps the candle’s heat and melts the extra wax. This takes longer than the other methods, and once again, be cautious as the foil and vessel will be quite hot.

If your candle is smoking too much or burning black smoke, an un-trimmed wick is the likely culprit. 

Extinguish the candle immediately, as we definitely don’t want that black smoke in our spaces (and it’s a fire hazard). Then trim your wick to the appropriate length (¼ inch for cotton wick, ⅛ inch or until all char is removed for wooden wick) and ensure your candle is free of any debris. 

Other causes could be a drafty environment or extended burning time. So if you ensure your candle is in a heat safe area away from drafts, keep the wick properly trimmed, and avoid burning over the recommended amount of time, you should be able to avoid excess smoke and soot.